How is the eKYC process deployed?

eKYC is conducted entirely online while ensuring all verification steps are followed to accurately identify customer information. The complete eKYC process includes the following steps:

Step 1: Identity document verification.

Customers take clear, straight photos of both sides of their ID card or citizen card. Other acceptable identification documents include passports and driver’s licenses.

Step 2: Information verification using OCR technology.

OCR technology automatically extracts customer data and compares results with near-perfect accuracy. Customers can review or edit information if needed. Depending on the service, additional documents such as household registration, transaction records, employment contracts, or bank statements may be required.

Step 3: Facial recognition.

In this step, customers scan their face from multiple angles for easier system recognition. Some institutions may require a direct portrait or a short video recording for verification.

Source: Admin compilation