Case Studies

Nail Salon Chain Management System

This project focuses on developing a comprehensive management platform for nail salon chains, digitizing and automating the entire operational workflow from appointment scheduling and shift allocation to payroll calculation and revenue management. The system is flexibly designed to support both managers and staff, with a simple, user-friendly interface optimized for real salon operations, developed as a management application for iPhone and iPad.

Main Objectives

Standardize the operational processes of individual salons and salon chains.
Minimize manual tasks in staff coordination, service recording, and payroll calculation.
Enhance customer experience through easy booking, professional service, and personalized notifications.

Key Features

Automation of the entire salon operation workflow: From appointment scheduling, shift allocation, payroll to revenue management—all synchronized in one system to reduce manual work and errors.
Smart, flexible booking experience for clients: Clients can easily select services, choose preferred staff, and book suitable times, optimizing experience and increasing repeat visits.
Transparent commission & payroll calculation in real time: The system automatically calculates commissions and salaries based on completed services, eliminating errors and building trust between staff and management.
Personalized customer care & increased engagement: Integrated membership cards, promotions, and service notifications help retain existing clients and attract new ones effectively.
Performance & revenue analysis by employee, shift, and salon: Detailed reports and data analysis on operational factors help management make data-driven decisions rather than relying on intuition.

Core Modules

Service and product management: Setup, categorize, and monitor services and related products for each salon.
Employee management: Track qualifications, work schedules, performance, and aggregate results for transparent salary and bonus calculations.
Work coordination & booking management: Schedule staff shifts, monitor booking statuses, and manage service progress with a timer system.
Customer care: Manage customer information, booking history, membership cards, notifications, and promotional programs.
Revenue statistics & reporting: Aggregate revenue by employee, salon, daily/monthly/yearly to support business efficiency analysis.